Bio: Juan Kanggrawan is the current Head of Data Analytics at Jakarta Smart City. His key role is to fully utilize data to formulate public policy and to improve quality of public services. Juan is actively planning, building and delivering digital and data product portfolios. He is actively analyzing complex and diverse urban data on a daily basis: citizen complaint/aspiration, transportation/mobility, health (COVID-19), flood, CCTV, etc. In order to build an exciting and innovative digital ecosystem in Jakarta, he is also developing and aligning strategic partnership framework between Jakarta Smart City with other government agencies, business enterprises, research agencies and universities.